This article will focus on the new user registration process for Thrive Apprentice, and how the emails and passwords are handled when someone registers or signs up for one of your courses.

Throughout this article, we will focus on answering these questions:

What do I have to set up for someone to be able to register for my course?

In short, the process of allowing users to register to your site in order for them to have access to one of your courses is this:

  • Set up your course;

  • Set up access restriction rules;

  • Set up the login&registration page;

  • Set up email templates;

Here are some useful related resources:

Once you have created and published your course, you will have to go ahead and set up the login and registration page:

The main element of this page will be the Login & Registration form element, with the help of which users will be able to log in, and new visitors will be able to create a new account and register on your site.

It is also important that you set up the email template, which will allow you to customize the email the users get when they sign up on your site.

This can be done from the "Email Templates" section of the Thrive Apprentice settings:

Setting up the email templates

This step will come in very handy in case you want to create a custom email that users will get when signing up. Once you access the "Email templates" section, click on the "Select email template" field:

Choose the "New account created" option:

You are able to set up the email template from here:

  1. Subject
    If you want to change the default "Your account has been created" email subject, go ahead and replace it from this field:

  2. Message
    The actual email can be modified and customized as you wish, from the "Message" field.

    By default, the email will contain a few shortcodes, so that it includes the relevant user information.

    For example, these shortcodes are the ones that will show users their username and password:


    The details in the actual email will look like this:

  3. Add shortcode
    In case you want to include more dynamic information in the email, you can insert more shortcodes. Simply select one from the dropdown and click on "Insert Shortcode":


  4. Email triggers
    Lastly, choose which actions should be the email triggers (in which situations this email should be sent):


    Make sure you check the checkboxes in front of the triggers that you have set up. For example, if the users have to purchase a course and you have used ThriveCart to set this up, make sure the second email trigger is checked here.

    Click on "Save template" to save everything.

What's the user experience?

When a simple visitor decides they want to sign up and become a user on your website, they will have to fill in their details in the "Register" state of your Login & Registration form.

They can do that by clicking on "Sign Up", as seen in this example:

And this will take them to the registration form:

This is where they will have to create their password.

Note: The "Confirm password" field is not mandatory. If you want to remove it, you can do that by editing the "Registration" state of the "Login & Registration Form" element and removing the "Confirm password" field:

Once they have submitted their information, an email will be sent, containing the information set up by you in the "Email templates" settings. Using their email and password, they will then be able to log in to your website and gain access to the course.

What about their password?

Important!
Some important information related to passwords and how users can set them up:

  • If the course is for logged-in users only, and they have not created an account, they can register as explained above, and set up their own password;

  • If the course is protected by Sendowl, they will be able to choose their own password;

  • If the course is protected by ThriveCart, they will receive a generic password once they purchase the course;

In order for the users to receive their passwords via email, make sure you check the relevant email triggers checkboxes from the "Email triggers" section of the "Email templates" setup, as described above.

What if I manually give the user access to the course?

If you want to manually add a user to your course, and thus grant them access to it, you can do that from the "Customers" section:

Just make sure you notify the users that you have added them so that they receive the login information via email:

Once you click on "Save" from this pop-up, the users will receive this email, where they will get the password as well:

Hopefully, this article was useful. Make sure to check out our knowledge base for more information about Thrive Suite products and features.

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