There are two ways in which you can have access to our support:

  • You own one of our memberships and you have access to all of our products. As long as your membership is active you have unlimited access to our support.
  • You have purchased one or more of our products individually. In this case, you can benefit from our support for 1 year since you have purchased the respective product.

Therefore, as long as you have an active membership you have access to support.

On the other hand, if it's been 1 year since you've last purchased a plugin or a theme separately from our website and you want to extend your access to support, here are a few ways of achieving this:

1. Make any individual purchase of a Thrive theme product

2. Become a Thrive Themes member

3. Purchase one year of support

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