There are two ways in which you can have access to our support:

  • You own Thrive Suite and you have access to all of our products. As long as the subscription is active you have unlimited access to our support.

  • You have purchased one or more of our products individually. In this case, you can benefit from our support for 1 year since you have purchased the respective product.

Therefore, as long as you have an active subscription you have access to support.

On the other hand, if it's been 1 year since you've last purchased a plugin or a theme separately from our website and you want to extend your access to support, here are a few ways of achieving this:

1. Purchase Thrive Suite;

2. Purchase one year of support.

Please note that, if you have purchased a Thrive Themes membership in the past, but it is no longer available, and you want to get access to our support, you will have to purchase Thrive Suite.

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