In the event that you are not happy with any product you purchase from Thrive Themes then you are protected by a 30-day money-back guarantee.
If you ask for a refund beyond 30 days after the initial purchase date of the product, then you will not be granted a refund and there are no exceptions to this rule.
Recurring payments are not refundable, since they fall outside of the 30 day guarantee period (e.g. if you purchase an annual subscription, you can get a refund within 30 days of the initial purchase, but you can't get a refund 12 months later when the subscription is renewed, because that's 11 months after the refund period expired).
By asking for a refund you are agreeing to remove the Thrive products associated with the purchase from all websites that you own
We reserve the right to refuse a refund if you continue to use Thrive products on your site after requesting the refund.
Refunds are made via PayPal and will be processed within 24 hours by our customer support team.
If you have any further questions regarding these aspects, don't hesitate to open a support conversation.